Cossette’s emergency roofing service covers: active water infiltration from any cause; wind damage (shingles removed or lifted, exposing the deck); impact damage from fallen trees or branches; ice dam infiltration during winter melt events; flat roof ponding emergencies; and hail damage resulting in immediate water entry. Emergency response includes assessment, temporary waterproofing, and scheduling of permanent repair.
Why Year-Round Emergency Availability Matters in the Outaouais
The Outaouais experiences roofing emergencies in every month of the year. Summer brings intense thunderstorms and wind events. Fall is prime storm season on both the Quebec and Ontario sides. Winter brings ice dams, snow overload, and freeze events. Spring thaw frequently reveals infiltration that has been occurring under winter ice. A roofing emergency does not wait for business hours — neither does Cossette.
Emergency Temporary Waterproofing: How It Works
When active water infiltration cannot wait for permanent repair, which requires dry conditions, correct temperatures, and material preparation, Cossette applies emergency temporary waterproofing. This typically consists of heavy-duty tarp (minimum 6 mil polyethylene or equivalent) secured with mechanical fastening at the ridge and sides, creating a sealed barrier over the damaged area. Applied correctly, it stops active water entry and protects the building until permanent repair is completed.
After the Emergency: Scheduling Permanent Repair
Emergency waterproofing is the first response, not the final solution. After the emergency stabilizes, Cossette schedules a return visit for permanent repair — on the first available day with appropriate weather conditions. The written damage report from the emergency visit provides the basis for the permanent repair estimate, making the process streamlined for both the homeowner and their insurer.
Frequently Asked Questions
What is the emergency roofing phone number for Cossette in Gatineau and Ottawa?
Call 819-777-7177 at any time — 24 hours a day, 7 days a week, 365 days a year including holidays. This line is answered directly for roofing emergencies.
Is emergency roofing service available in all parts of Ottawa and the Outaouais?
Yes. Cossette’s emergency service covers all of Gatineau, Hull, Aylmer, Ottawa, Kanata, Orléans, Embrun, Clarence-Rockland, Cornwall, and the entire Outaouais region. Response time may vary based on distance and conditions.
What should I have ready when I call Cossette’s emergency line?
Have your address, a description of the problem (where water is entering, what damage is visible), and your contact number. If safe to do so, a photo taken from ground level of any visible exterior damage helps the dispatch team prepare the right materials and equipment before arrival.