Cossette Roofing provides 24/7 emergency roofing service in Gatineau, Ottawa, and the Outaouais. Water infiltration, storm damage, ice dam formation, snow load, and wind damage. Emergency line: 819-777-7177. RBQ License 5697-7788-01.
Severe weather and unforeseen events can cause significant roof damage requiring immediate intervention. Cossette’s experts are available around the clock.
Water infiltration: Can be severe and requires rapid repair to prevent irreversible damage to the building structure and interior.
Snow load: Heavy snow accumulation can cause structural support failure or roof deformation, potentially leading to collapse.
Ice dams: Ice buildup along the roof edge prevents water drainage and causes interior water flow along exterior walls. All roofs are at risk, including new ones.
Wind damage: High winds can tear off shingles, damage flashing, and compromise roof waterproofing.
In all cases, immediate repair is necessary to prevent irreparable problems. Call 819-777-7177 at any time.
A roofing emergency is any situation where immediate action is required to prevent further damage to the building, its contents, or its occupants. This includes: active water infiltration into living or working spaces through the roof, storm damage that has exposed the roof deck or created large openings, fallen trees or major debris on the roof, ice dam formation causing water to flow inside along exterior walls, and snow overload creating a risk of structural deformation or collapse. If you are unsure whether your situation is an emergency, call 819-777-7177 — Cossette will advise you immediately.
Yes. Cossette Roofing’s emergency line operates 24 hours a day, 7 days a week, 365 days a year — including all statutory holidays, Christmas, and New Year’s. Roofing emergencies don’t follow business hours, and neither does Cossette’s emergency response. Call 819-777-7177 at any time of day or night for immediate dispatch to Gatineau, Ottawa, Hull, Aylmer, Kanata, Orléans, Embrun, and across the Outaouais region.
While waiting for Cossette’s emergency crew, take these steps to minimize damage: place buckets or containers under active leaks, move furniture, electronics, and valuables away from affected areas, protect flooring with plastic sheeting or towels, and avoid going onto the roof yourself — wet or snow-covered roofs are dangerous. If water is dripping near electrical fixtures or panels, turn off electricity to that section of the building as a precaution. Document all visible damage with photos and video for insurance purposes. Call 819-777-7177 for emergency dispatch.
Yes. Cossette Roofing provides complete documentation to support insurance claims for emergency roof damage. This includes a written damage assessment report, detailed description of the cause and scope of damage, before-and-after photographs, and a full breakdown of repair costs. Cossette’s team can liaise directly with your insurance adjuster to explain the nature and extent of the damage. Keep all documentation and do not make permanent repairs before your insurer has assessed the damage — temporary weatherproofing applied by Cossette will protect the building in the interim.
Yes. In situations where immediate permanent repair is not possible — due to weather conditions, material availability, or the need for engineering assessment — Cossette can apply emergency temporary waterproofing to protect the building until full repairs are scheduled. This typically involves heavy-duty tarping, emergency membrane patching, or temporary flashing to stop water infiltration. Temporary weatherproofing is a standard part of emergency response and is included in the emergency service. Call 819-777-7177 for immediate dispatch.
Ice dams form when heat escaping through the roof melts snow at the peak, which then refreezes at the cold eaves, creating a ridge of ice that blocks drainage and forces water under shingles and into the building. Cossette’s emergency response to ice dam damage includes: controlled ice removal to stop ongoing water infiltration, temporary waterproofing of exposed areas, inspection of the attic insulation and ventilation to identify the root cause, and a repair plan for the resulting water damage. All roofs are at risk from ice dams, including recently replaced ones. Call 819-777-7177 immediately if you suspect ice dam infiltration.